Getting Started, Manuals, FAQ and Support

Watch our getting started videos to see how simple it is to set up the FastPong system. The video is under 90 seconds, that shows how quick and easy it is.
If you have other support questions then check the FAQ, the support forum, email us directly or give us a call.

Getting Started

Set up your device in under 90 seconds.

FastPong System

External Display

System Set Up Video Tutorial

External Display Set Up Video Tutorial

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Setting up the system is simple and easy.

  1. Place the boards on the table and push them firmly together.
  2. Attach the ball sensor to the robot ball shooter and the FastPong system.
  3. Plug in the power, switch the system on and you are ready to train.

Community Forum

Talk with other FastPong system owners, and share your experiences and problems on the community forum.

Our staff and other table tennis players will try to answer your questions and we love to get your feedback.

Community Forum

Frequently Asked Questions

1 Where can I download the manual for the FastPong system and the external display?

We don't think that you will need it, but if you really want it:
  • FastPong Table Tennis Training System (FP01) and External Display (ED01) - pdf

2 Does this device work without any bluetooth connection?

Yes, but for the best experience, connect using the mobile app on your phone.

3 Do you ship internationally?

Yes, we ship all over the world, but if you buy directly from us, rather than your local distributor, your country may charge you import duty/tax. Import duties / tax are not included in the prices advertised on our website.

4 Can I make a payment directly to your account?

Yes. If you wish to make a direct transfer to our account in Korea then just get in touch and we will send you full details.

5 I have another question not answered in this FAQ.

Please ask your question on the support forum, or you can send us a question using our online form.

Got a burning question for us?

Ask us anything you want about FastPong! We’d love to answer ;)